Job Summary:
We are seeking a dedicated and experienced Account Supervisor to join our team. The Account Supervisor will be responsible for overseeing client accounts, managing account teams, and ensuring the successful delivery of services to clients.

Duties:
· Responsible for overall agency and client partner relationship and retention for select clients.

· Actively pursue new business opportunities.

· Drive business by identifying, establishing, and maintaining new and existing accounts through strong client relationships.

· Leverage marketing and strategy insights to inform planning and execution.

· Advise clients, make recommendations, and provide strategic guidance to support development of marketing solutions, including branding, digital, print, video, and content creation services.

· Work closely with clients to discover, recommend, collect, report and manage project requirements.

· Coordinate with the creative project manager to create basis of estimates (BoE), change orders, estimates to complete (ETC), and estimates at completion (EAC).

· Track and communicate program and project status and conduct regular status meetings with clients and internal teams.

· Manage client expectations, and coordinate with creative project manager to track budgets, scope of work, timing, schedules, and process and resolve budget issues.

· Address challenges and manage issue resolution.

· Lead the development of commercial proposal responses including writing content, collecting assets, and working with the pricing team to create budgets.

· Continuously staying up to date on industry trends and developments.

· Mentor account executives.

Knowledge, Skills and Abilities:

· Deep understanding of development and implementation of marketing and advertising strategies.

· Excellent attention to detail.

· Adept at anticipating problems and recognizing opportunities.

· Experience working with and presenting to executive-level clients.

· Ability to plan, build, and manage a variety of concurrent initiatives.

· Ability to interpret client needs into written proposals.

· Understanding of the creative process.

· Self-starter.

· Excellent organizational skills.

· Excellent written, verbal, and presentation skills.

Experience:
- Bachelor's degree in Marketing, Business, or related field
- 10 Years of experience, preferably with an Agency
- Proven experience in an account management or supervisory role
- Strong communication and interpersonal skills
- Excellent organizational and leadership abilities
- Ability to multitask and work effectively under pressure

Nice-to-have Skills:
- Experience in the advertising or marketing industry

If you are a proactive individual with a passion for client service and team leadership, we invite you to apply for the Account Supervisor position. Join us in delivering exceptional service to our clients and driving success in account management.

Job Type: Permanent

Pay: $95,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Gym membership
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance
• Work from home

Location Type:

• Hybrid work

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Work Location: Hybrid remote in Columbia, MD 21046